Refund Policy
We stand behind our courses with a 30-day money-back guarantee
Last updated: January 15, 2024
30-Day Money-Back Guarantee
We're confident you'll love our courses
We offer a full refund within 30 days of purchase if you're not completely satisfied with your course. No questions asked, no hassle. Your satisfaction is our priority, and we want you to feel confident in your learning investment.
How to Request a Refund
Ensure your purchase is within 30 days and meets our refund criteria
Submit a refund request through our support system with your order details
Our team will review your request within 2-3 business days
If approved, refunds are processed within 5-7 business days
Refund Eligibility
- Purchase made within the last 30 days
- Course content doesn't match the description
- Technical issues preventing course access
- Duplicate purchase made by mistake
- Course quality doesn't meet expectations
- Purchase made more than 30 days ago
- Course completed with certificate issued
- Violation of our Terms of Service
- Promotional or discounted courses (some exceptions apply)
- Subscription services after the first billing cycle
Important Information
Refund requests are typically processed within 2-3 business days. Once approved, the refund will appear in your original payment method within 5-7 business days.
Bank processing times may vary depending on your financial institution.
Refunds are processed to your original payment method. We cannot process refunds to different payment methods for security reasons.
If your original payment method is no longer available, please contact our support team.
In some cases, we may offer partial refunds for bundle purchases where only some courses meet the refund criteria. Each case is reviewed individually by our support team.
Once a refund is processed, you will lose access to the course content, including any downloaded materials, certificates, and progress tracking.
Need to Request a Refund?
Our support team is here to help you with your refund request
Email: refunds@evolabs.wiki | Response time: Within 24 hours